Mobile BPM
Everyone has the ability in today’s socially connected world to check in with Facebook, post updates on Twitter, download apps and music while on the move.
The same is now true for the always-connected mobile workforce. With organizations becoming more and more decentralized, mobile working has now become an accepted standard in today’s business world. It is unthinkable nowadays to envisage a business world without the ability to keep in contact with the office when travelling, visiting clients and prospects or simply completing tasks out of standard working hours.
Let me paint a picture. Twice a week, my wife undertakes a grocery shop via her iPhone with online UK supermarket retailer Ocado. Upon placing the order, she has the ability to schedule a date and time for her delivery, is informed via email or SMS text message that she has up until a certain time to amend her order. Once placed, my wife can track her order, is informed about the status of her delivery; she is even informed of the delivery drivers name and the registration number of the delivery truck. The service has changed her life in giving her back much time and making the laborious task of visiting a supermarket in person (with children in toe) almost redundant. What my wife does not realize is that she is in fact working with a comprehensive and sophisticated BPM workflow solution.
In today’s business world, the advent of BPM has given managers a huge amount of visibility and control over their companies’ processes in addition to saving time and money, increasing efficiency and productivity and simplifying the decision making process.
With the introduction of mobile BPM this has now ensured that employees are always connected with enterprise processes, while on the move at any time of day or night. Mobile BPM is now essential for business; it’s not just a trend but a vital need.
A recent survey conducted by Casewise on the BPM Marketplace recorded some key findings on the mobile element of BPM. The data collected has been visualized in an infographic and covers a high level analysis of the mobile BPM findings of the study. The survey received 450 responses from a well-balanced range of business and IT role based individuals from both private and public sector organizations. A large number of executives participated in the survey, which adds to the richness of the contents of this report.
To download the full version of the infographic simply login or register at Casewise OnDemand.
What are your thoughts?